Think of out of the box....very nice mail

Every company has a performance appraisal system in place to measure the effectiveness of its employees.Employees are normally rated in most of the companies in the above categories. Apart from the above non performance category is also there, which is not depicted here ) . Needless to say everyone wants to be rated Outstanding.What is the yard stick and how do you measure these aspects?

Employee "A" in a company walked up to his manager and asked what my job is for the day?
The manager took "A" to the bank of a river and asked him to cross the river and reach the other side of the bank.
"A" completed this task successfully and reported back to the manager about the completion of the task assigned.
The manager smiled and said "GOOD JOB"

Next day Employee "B" reported to the same manager and asked him the job for the day.
The manager assigned the same task as above to this person also.
The Employee "B' before starting the task saw Employee "C" struggling in the river to reach the other side of the bank. He realized "C" has the same task.
Now "B" not only crossed the river but also helped "C" to cross the river.
"B" reported back to the manager and the manager smiled and said "VERY GOOD JOB"

The following day Employee "Q" reported to the same manager and asked him the job for the day. The manager assigned the same task again.
Employee "Q" before starting the work did some home work and realized "A", "B" & "C" all has done this task before.
He met them and understood how they performed.
He realized that there is a need for a guide and training for doing this task.
He sat first and wrote down the procedure for crossing the river, he documented the common mistakes people made, and tricks to do the task efficiently and effortlessly.
Using the methodology he had written down he crossed the river and reported back to the manager along with documented procedure and training material.
The manger said "Q" you have done an "EXCELLENT JOB".

The following day Employee "O' reported to the manager and asked him the job for the day.
The manager assigned the same task again.
"O" studied the procedure written down by "Q" and sat and thought about the whole task.He realized company is spending lot of money in getting this task completed.
He decided not to cross the river, but sat and designed and implemented a bridge across the river and went back to his manager and said,
"You no longer need to assign this task to any one".
The manager smiled and said "Outstanding job 'O'. I am very proud of you."

What is the difference between A, B, Q & O????????

Many a times in life we get tasks to be done at home, at office, at play….,Most of us end up doing what is expected out of us.
Do we feel happy? Most probably yes. We would be often disappointed when the recognition is not meeting our expectation.
Let us compare ourselves with "B". Helping some one else the problem often improves our own skills. There is an old proverb (I do not know the author) "learn to teach and teach to learn". From a company point of view "B" has demonstrated much better skills than "A" since one more task for the company is completed.
"Q" created knowledge base for the team. More often than not, we do the task assigned to us without checking history. Learning from other's mistake is the best way to improve efficiency. This knowledge creation for the team is of immense help. Re-usability reduces cost there by increases productivity of the team. "Q" demonstrated good "team-player" skills.

Now to the outstanding person, "O" made the task irrelevant; he created a Permanent Asset to the team.
If you notice B, Q and O all have demonstrated "team performance" over an above individual performance; also they have demonstrated a very invaluable characteristic known as "INITIATIVE".
Initiative pays off every where whether at work or at personal life. If you put initiative you will succeed. Initiative is a continual process and it never ends. This is because this year's achievement is next year's task. You cannot use the same success story every year.
The story provides an instance of performance, where as measurement needs to be spread across at least 6-12 months. Consequently performance should be consistent and evenly spread.

Out-of-Box thinkers are always premium and that is what every one constantly looks out for. Initiative, Out-of-Box thinking and commitment are the stepping stone to success.Initiative should be life long.

Think of out of the box.

Calls to call center guys..funny mail

PEOPLE WONDER WHY THE CALL CENTRE GUYS R PAID SO MUCH......FOR JUST BEINGON THE PHONE. ...?

TAKE A LOOK:

1) Tech Support : "I need you to right-click on the Open Desktop."
Customer : "Ok."
Tech Support : "Did you get a pop-up menu?"
Customer : "No."
Tech Support : "Ok. Right click again. Do you see a pop-up menu?"
Customer : "No."
Tech Support : "Ok, sir. Can you tell me what you have done up until thispoint?"
Customer : "Sure, you told me to write 'click' and I wrote 'click'."
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2) Customer : "I received the software update you sent, but I am stillgetting the same error message."
Tech Support : "Did you install the update?"
Customer: "No. Oh, am I supposed to install it to get it to work?"
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3)Customer : "I'm having trouble installing Microsoft Word."
Tech Support : "Tell me what you've done."
Customer : "I typed 'A: SETUP'."
Tech Support : "Ma'am, remove the disk and tell me what it says."
Customer : "It says '[PC manufacturer] Restore and Recovery disk'."
Tech Support : "Insert the MS Word setup disk."
Customer : "What?"
Tech Support: "Did you buy MS word?"
Customer: "No..."
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4).Customer : "Do I need a computer to use your software?"
Tech Support: ?!%#$ (well pretend to smile)
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5).Tech Support : "Ok, in the bottom left hand side of the screen, can yousee the 'OK' button displayed?"
Customer : "Wow. How can you see my screen from there?"
Tech support : ##### ***
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6) Tech Support : "What type of computer do you have?"
Customer : "A white one.
"Tech support : ******_____####

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7). Tech Support : "What operating system are you running?"
Customer : "Pentium."
Tech support : ////-----+++

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8). Customer : "My computer's telling me I performed an illegal abortion."
Tech support : ??????

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9). Customer : "I have Microsoft Exploder."
Tech Support : ?!%#$
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10). Customer : "How do I print my voicemail?"
Tech support : ??????
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11). Customer : "You've got to fix my computer. I urgently need to printdocument, but the computer won't boot properly."
Tech Support : "What does it say?"
Customer : "Something about an error and non-system disk."
Tech Support : "Look at your machine. Is there a floppy inside?"
Customer : "No, but there's a sticker saying there's an Intel inside."
Tech support : @@@@@

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12). Tech Support: "Just call us back if there's a problem. We're open 24hours."
Customer: "Is that Eastern time?"

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13). Tech Support : "What does the screen say now?"
Customer : "It says, 'Hit ENTER when ready'."
Tech Support : "Well?"
Customer : "How do I know when it's ready?"
Tech support : *** ---- ++++

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The best of the lot

14). A plain computer illiterate guy rings tech support to report that hiscomputer is faulty.
Tech: What's the problem?
User: There is smoke coming out of the power supply.
Tech: (keeps quite for moment)
Tech: You'll need a new power supply.
User: No, I don't! I just need to change the startup files.
Tech: Sir, the power supply is faulty. You'll need to replace it.
User: No way! Someone told me that I just needed to change the startup andit will fix the problem!All I need is for you to tell me the command.
Tech support::

10 minutes later, the User is still adamant that he isright. The tech is frustrated and fed up.

Tech support:: (hush hush)
Tech: Sorry, Sir. We don't normally tell our customers this, but there isan undocumented DOS command that will fix the problem.
User: I knew it!
Tech : Just add the line LOAD NOSMOKE.COM <> at the endof the CONFIG.SYS. Let me know how it goes. 10 minutes later.
User : It didn't work. The power supply is still smoking.
Tech : Well, what version of DOS are you using?
User : MS-DOS 6.22.
Tech : That's your problem there. That version of DOS didn't come withNOSMOKE.Contact Microsoft and ask them for a patch that will give you the file. Letme know how it goes.

1 hour later.

User : I need a new power supply.
Tech support : How did you come to that conclusion?
Tech support : (hush hush)
User : Well, I rang Microsoft and told him about what you said, and he started asking questions about the make of power supply.
Tech: Then what did he say?
User: He told me that my power supply isn't compatible with NOSMOKE.
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Height Of all (Too Good)15)

customer care officer : I need a product identification number rightnow and may I help u infinding it out?
Cust: sure
CCO: could u left click on start and do u find 'My Computer'?
Cust: I did left click but how the hell do I find your computer?

*********

Two opposite susides.

A nice story with moral

A Man said to God

"Give me a bag full of money, a job and a vehicle full of girls"

God replies: "Tataastu Bachaa"
And Then....










Made him a bus conductor of – Special Ladies bus!

Moral: Specification should be CLEAR-CUT.

Motorbikesport..nice clip :)

Japanese clip..magic :)

Chameleon..nice video